At wjpiso, your privacy matters. This Privacy Policy explains what personal information we collect from players in the Philippines, how we use it, and the steps we take to keep it secure. By using our platform, you agree to the practices described here.
When you register an account on wjpiso, we collect the personal details you submit, including your full name, date of birth, email address, and mobile number. This information is required to verify your identity, process transactions, and comply with applicable regulations in the Philippines. We may also collect a copy of a government-issued ID when account verification is requested. You are responsible for ensuring that all information you provide is accurate and up to date. Providing false or misleading information may resultin account suspension or termination of your access to the platform.
When you access the wjpiso platform through a browser or mobile app, we automatically collect certain technical data such as your IP address, device type, operating system, browser version, and session activity logs. This data helps us maintain platform security, diagnose technical issues, and improve the overall experience for players across the Philippines. We also collect information about the pages you visit and the features you interact with, which allows us to understand how players use the platform and where improvements can be made. This automatically collected data is not used to identify you personally beyond what is necessary for security and service delivery purposes. Cookies and similar tracking technologies may be used to remember your preferences and keep your session active.
When you make a deposit or request a withdrawal, we collect transaction details including the amount, payment method, and timestamp. wjpiso supports local Philippine payment channels such as GCash and Maya, and transaction data is processed through secure, encrypted connections. We do not store your full GCash or Maya account credentials on our servers; only the reference information needed to verify and reconcile transactions is retained. Transaction records are kept for a period required by applicable financial regulations in the Philippines and may be reviewed in the event of a dispute or compliance audit. If you have questions about a specific transaction, you may contact our support team at [email protected].
The personal data we collect is used primarily to operate and maintain your account, process deposits and withdrawals, and provide customer support. We also use your information to verify your identity in accordance with applicable Philippine regulations, to detect and prevent fraud, and to ensure the integrity of the platform. From time to time, we may use your contact details to send you important account notifications, security alerts, or updates about changes to our policies. We do not use your personal data for unsolicited marketing without your consent, and you may opt out of non-essential communications at any time by contacting [email protected]. We do not sell, rent, or trade your personal information to any third party for their own marketing purposes.
wjpiso does not share your personal information with third parties except where necessary to operate the platform or comply with legal obligations. We may share data with trusted service providers who assist us in payment processing, identity verification, and platform infrastructure, all of whom are bound by confidentiality obligations. In the event that we are required by law, court order, or regulatory authority in the Philippines to disclose your information, we will comply with such requirements. We will not disclose your personal data to any other third party without your explicit consent, except as described in this Privacy Policy. If a business transfer or acquisition occurs, your data may be transferred as part of that transaction, and you will be notified of any material changes to how your data is handled.
We implement industry-standard security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and the wjpiso platform is encrypted using secure protocols, and access to personal data within our systems is restricted to authorised personnel only. We conduct regular security reviews and updates to ensure our safeguards remain effective against evolving threats. Despite these measures, no online platform can guarantee absolute security, and you are encouraged to use a strong, unique password for your account and to keep your login credentials confidential. If you suspect that your account has been compromised, please contact us immediately at [email protected].
We retain your personal information for as long as your account remains active or as required to fulfil the purposes described in this Privacy Policy. After account closure, we may retain certain data for a period required by applicable Philippine laws and regulations, including financial record-keeping requirements. Data that is no longer needed for any lawful purpose will be securely deleted or anonymised. If you wish to request deletion of your personal data, you may submit a request to [email protected], and we will respond within a reasonable timeframe in accordance with applicable law. Please note that some data may need to be retained even after a deletion request where required by law or for the resolution of outstanding disputes.
As a player based in the Philippines, you have the right to access the personal information we hold about you, to request corrections if any details are inaccurate, and to request deletion of your data subject to applicable legal requirements. You may also request that we restrict the processing of your data in certain circumstances, or object to processing where it is not strictly necessary for the operation of your account. To exercise any of these rights, please contact our support team at [email protected] with your request and sufficient information to verify your identity. We aim to respond to all data rights requests within 30 days. If you believe your data rights have not been respected, you may also raise a concern with the relevant data protection authority in the Philippines.
wjpiso uses cookies and similar technologies to enhance your experience on the platform, maintain your session, and remember your preferences between visits. Essential cookies are required for the platform to function correctly and cannot be disabled. Optional cookies, such as those used for analytics or preference tracking, may be managed through your browser settings. By continuing to use the platform, you consent to the use of essential cookies as described in this policy. If you disable certain cookies, some features of the platform may not function as intended, and your experience may be affected.
wjpiso reserves the right to update this Privacy Policy at any time to reflect changes in our practices, technology, or applicable Philippine law. When material changes are made, we will update the effective date at the top of this page and, where appropriate, notify registered players via email. We encourage you to review this page periodically to stay informed about how we protect your data. Continued use of the platform after any update constitutes your acceptance of the revised Privacy Policy. If you have any questions about this policy or how your data is handled, please reach out to us at [email protected].
Key commitments wjpiso makes to every player in the Philippines.
We never sell, rent, or trade your personal information to third parties for marketing purposes. Your data is used solely to operate your account, process transactions, and keep the platform secure. Every player on wjpiso can trust that their personal details remain private and are handled with the highest level of care and discretion.
All payment data — including GCash and Maya transactions — is transmitted over encrypted, secure connections. We do not store your full payment credentials, and transaction records are retained only as required by Philippine financial regulations. Your financial privacy is a core part of how we operate the platform every day.
You have the right to access, correct, or request deletion of your personal data at any time. Simply contact our support team at [email protected] and we will handle your request promptly and in accordance with applicable Philippine law. We are committed to transparency and to giving every player meaningful control over their own information.
If you have any concerns about how wjpiso handles your personal data, our support team is ready to help. You can also visit our FAQ page for quick answers, or head to our Responsible Gaming page for player welfare resources.